Refund policy

Refund Policy:

We understand that occasionally circumstances arise that may necessitate a refund. However, we do not offer refunds on merchandise unless the product was damaged upon receipt and cannot be exchanged for a similar item. We take great care in ensuring the quality of our merchandise and strive to provide accurate descriptions and images to assist our customers in making informed purchases.

If you receive a damaged item, please contact our customer service team within 5 business days of receiving your order. We may request photographic evidence of the damage to assist us in better understanding the issue and improving our processes. Once the damage is confirmed, we will gladly provide a replacement for the damaged item at no additional cost to you.

We stand behind the quality of our products and want you to be satisfied with your purchase. If you have any concerns about an item you have received, please reach out to us, and we will do our best to address your concerns and find a satisfactory resolution.

Preorder items are final sale. 

Thank you for your understanding and support.